Valid from: 22 June 2026
At Žiher d.o.o., the operator of The Point Boutique Experience accommodation facilities, we respect your privacy and carefully protect your personal data.
The purpose of this Privacy Policy is to explain what personal data we collect, how we use it, how we protect it, and what rights you have in relation to it.
When processing personal data, we act in accordance with the applicable legislation of the Republic of Slovenia and the General Data Protection Regulation (GDPR).
The controller of personal data is:
Žiher Ltd.
Men's 1G
2272 Gorišnica
Slovenia
Tax number: SI88264998
Registration number: 5518547000
📧 info@the-point.si
🌐 www.the-point.si
(hereinafter: »The Point«, »we«, »us« or »our«)
Depending on how you interact with us, we may collect the following personal data:
On reservation or enquiry
Full name,
- Address of residence,
email address,
telephone number,
- booking details,
- Dates of arrival and departure,
number of guests,
- selected services or packages,
- invoice issuance fees,
payment details,
- special requests or requirements related to your stay.
When you stay with us
- data required by legislation for guest registration,
- data on the use of services of the accommodation facility,
- communication with our staff,
data needed to ensure high-quality service delivery.
When using the website
- IP address,
- type of device and browser,
- website visit data,
- data obtained using cookies and similar technologies.
Subscribe to the newsletter
- Name and surname,
Email address.
We process your personal data for the following purposes:
Reservations and accommodation services
- taking and managing bookings,
- preparation of offers,
- communication before arrival and after departure,
provision of accommodation and other services,
Issuing invoices.
Legal basis: Execution of contract.
Fulfilling Statutory Obligations
- notification of guests to the competent authorities,
- keeping legally prescribed records,
- fulfilling tax and accounting obligations.
Legal basis: Legal obligation.
Guest Communication
- answering questions and queries,
- help with bookings,
- handling of complaints and claims.
Legal basis: legal interest or performance of a contract.
Direct notification
If you give us your consent, we can send you:
- beginner, special offers,
- event information,
- Information on new services and experiences.
Legal basis: consent.
You can revoke your consent at any time.
We do not sell, rent or pass on your personal data to unauthorised third parties.
We may use external contractual partners to carry out our services, who process personal data on our behalf where necessary for the provision of services.
Among them can be:
- reservation system provider Bentral,
- providers of information and catering software solutions,
- web hosting providers,
- payment service providers,
- email service providers,
- Online analytics and digital marketing providers,
state authorities, when required by law.
All contractual partners are obliged to ensure an adequate level of personal data protection and to process them solely to the extent necessary for the provision of their services.
We can be found on various social networks, such as:
LinkedIn
Facebook,
- Instagram,
TikTok.
When you visit our profiles on these platforms, the processing of personal data is also carried out in accordance with the privacy policies of the individual providers.
The operation of these platforms and their data processing are governed by the rules of the respective provider.
We only store personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable regulations.
Normally
- we store booking and invoice data in accordance with legal deadlines,
- data for direct marketing until consent is revoked,
- data from enquiries for a maximum of 24 months after the communication is concluded, if no booking is made.
After the retention period expires, we delete or anonymise the data.
We take appropriate technical and organisational measures to protect personal data from:
- to unauthorised access,
loss,
abuse,
- disclosure.,
-pressed or destroyed.
Access to personal data is restricted to authorised persons who require it to carry out their duties.
The website may use cookies and similar technologies to:
- ensuring the website functions,
- improving the user experience,
- website visit analysis,
measuring the effectiveness of digital activities.
More detailed information on the use of cookies is available in a separate Cookie Policy.
In accordance with current legislation, you have the right to:
- access to your personal data,
correction of incorrect data,
- deletion of data,
processing limitations,
data portability,
agreement on processing,
- damned consent.
To assert your rights, you can write to us at:
info@the-point.si
We will respond to your request within the statutory period.
If you believe your personal data is not being handled in accordance with the law, you have the right to lodge a complaint with:
Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia
We may update our Privacy Policy from time to time due to changes in legislation, our business, or technological solutions.
The current version is always published on the website. www.the-point.si.
For questions regarding data protection or this Privacy Policy, you can contact us:
Žiher Ltd.
Men's 1G
2272 Gorišnica
Slovenia
info@the-point.si
www.the-point.si
